Other Services
Technical Support
Customer Remarks“SRD combines a high degree of technical expertise and dedication with a customer centric approach empowering them to engage in complex projects and provide successful solutions. Highly recommended.John K.
Solutions Dev. Manager
Technical support concerns the provision of technical advice and assistance to both our customers and the clients of our customers.
Technical Support is offered to customers and clients on an annual, renewable contract for a fixed fee and includes:
- Advice and support on the correction of product faults
- Advice on development strategies of supported products for commercial purposes
- 1st Level Response provides telephone advice on the steps to be taken to achieve a satisfactory correction of any product fault
- 2nd Level Response provides additional investigative work and, if necessary, modification of products to achieve a satisfactory resolution of the fault
Talk directly to an expert to learn how SRD can provide low cost tech support to your organization!
Commercial Resources
Customer Remarks“Systemic Realtime Design has provided superb customer support and sales engineering support..., and has been very beneficial in aiding us to close new accounts.”Anand R.
Senior Manager
[MPU/MCU Supplier]
Do you need help describing solutions to your clients? Could your sales staff close a deal with the aid of technical expertise?
In the commercial world of embedded systems, there is no substitute for technical know-how. Any salesman worth his paycheck will tell you that the art of thinking on your feet can make or break a deal. Your clients want to hear "Solutions" or "Integration". They’d like you to explain how components can be married seamlessly together without compromising performance and functionality.
That’s when you’ll appreciate SRD.
We have the knowledge and experience to make your deals happen. We can help your sales staff devise a credible solution for your clients, explaining the pros and cons of different operating systems and executives. We can tell your clients how your boards and processors can be combined with other products to make a fully operable sub-assembly and we can help you expand your client base by breaking down commercial barriers.
Contact us to learn more about how your sales staff could benefit from our technical expertise.
Quality Project Management
Quality project management is applied to every solution we design so that we can be absolutely sure of achieving your design brief.
Pre-project Counseling
Assists customers with the definition, scope and content
of development projects |
Research
Asses the feasibility of development projects and the options
open to customers |
Design Strategy
Map out the exact design solution, including relevant code
and schematics |
Construction
Produce a fully operational solution that satisfies the
customer’s specifications |
Testing
Make absolutely sure that the solution works with regression
tests |
Delivery & Acceptance
Ensure customer receives exactly what was ordered and has
time to test and approve the solution before acceptance |
Talk directly to an expert to learn how SRD can provide project management services!
Human Resources
Human resources with realtime embedded expertise are in short supply. What’s more, your need for such resources might be limited.
When you need a software or hardware expert for a limited period of time, SRD can provide an answer. We can offer you on demand:
- Hardware and Software engineers
- Expert consultants
- Daily, weekly, monthly or yearly hire contracts
- Project management
- Technical or commercial support
- Outsourced headcount
Contact us to learn how SRD can assist you with the resources needed to complete your project on time and within budget!